WELCOME HOME
Pilina's mission is to provide a holistic approach to property management in partnership with community development partners, local businesses, and non-profits. Pilina believes that we can prepare multifamily assets, their teams, and the community at-large for residents rather than preparing residents for our assets.
With our values, vision for a holistic approach to property management, and our owner's desire to lead with the aloha-spirit in mind, we offer you the home and lifestyle you deserve.
Find where you belong.
About Us
Pilina means association, connection and relationship in Hawaiian. At Pilina, we pride ourselves on a holistic approach to property management, that benefits owners and tenants alike, by creating communities with strong connections and enabling tenants to be more than just satisfied with their rental.
We offer a full scope of services, through all aspects of the rental lifecycle, from marketing to leasing and screening to rent collection, tenant relations and more. Pilina is a beacon toward self-actualization for the people and communities we serve.
OUr TENETS
Pilina’s principal believes rest firmly in the foundation of Maslow’s Hierarchy. Our tenets are:
01 Shelter
Shelter is imperative to the betterment of our residents’ lives. Our multifamily and single-family homes provide the structure that residents’ need to create sustainable lifestyles.
02 employable skillsets
The development of viable, employable skill sets is integral to the residents’ personal longevity. Residents will improve their financial outcomes as their skillset develops.
03 connection + friendship
Connection and friendship help to emotionally strengthen residents and the community at large. It takes a village to create a fulfilling life. Continual connection is necessary to resident success.
04 an elevated status
An elevated status for each household allows a path to generational wealth. Adult household members with gainful employment, a stronger network, and deeper connections pass this mindset on to their children.
05 future changing
Continual access to mentorship provides the potential to change their own future and the future of each generation after them. Mentorship with an honest, thriving member of the community allows residents’ to see who they are capable of becoming.
OUr LEADERSHIP
Alicia Vennes is a third-generation property manager and started her property management career in 2005 as a site manager of a small apartment complex in Portland, Oregon. She spent nearly a decade as an on site Property Manager before becoming Assistant Portfolio Manager for Cascade Management in Portland, Oregon. Shortly after, Alicia spent two years as a Single Family Portfolio Manager. In 2016 she became Portland’s First Single Family Portfolio Manager of the year. Prior to starting STARS, Alicia was Client Relations Manager for OneApp, an internet listing site for the housing industry. Alicia was nominated as one of Portland Business Journal’s Most Influential Women of 2019 and is a Certified Apartment Manager. She holds a Business & Leadership degree from Marylhurst University. Alicia is an avid reader, a mother to three kids and three bonus kids, and calls Maui, Hawaii her home.
Frequently asked questions
Tenants
Your Online Portal
Pay Rent
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
Maintenance Requests
Quickly submit maintenance requests that go directly to our maintenance queue.
Seamless Communication
Send communications to us at anytime.
Renters Insurance
Easily submit proof of insurance coverage or purchase a policy, right from your portal.
Simplified & Secured Payments
Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Enhanced Communication
Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration.
24/7 Access & Property Insights
Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.
Owners
Backed by innovative technology
Contact Us
Ready to get started? Call us at 360-977-1155, email us at alicia.vennes@pilinamanagement.com or use the contact form to get in touch. We'll be with you soon!
